This Base Camp Festival (UK) Ltd Privacy Policy is effective from: 25/09/2024

This Base Camp Festival (UK) Ltd Privacy Policy was last updated: 25/09/2024

 

Introduction and Purpose

 

This policy applies to all employees, contractor, volunteers, suppliers, vendors, ticket holders and website users of Base Camp Festival (UK) Ltd and covers our commitment to meeting our requirements to protect personal data under the Data Protection Act 2018 (also known as the UK GDPR) and the General Data Protection Regulation (GDPR). “Personal data” means any information relating to an identified or identifiable living individual.

 

Principles of Data Protection

​

Base Camp Festival (UK) Ltd will ensure that all personal data that it holds will be:

 

• Processed lawfully, fairly and in a transparent manner

• Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (purpose limitation)

• Adequate, relevant and limited to what is necessary (data minimisation)

• Accurate and kept up to date (data accuracy)

• Kept in a form which permits identification of data subjects for no longer than is necessary (storage limitation)

• Processed in a manner that ensures appropriate security of the personal data, including protection against accidental or unauthorised access to, or destruction, loss, use, modification, or disclosure of personal data (integrity and confidentiality)

 

The type of personal information we collect

 

We currently collect and process the following information:

 

• Personal identifiers, contacts and characteristics (for example, name and contact details).

• Payment information (if purchasing tickets).

• Website activity through cookies. This may be collected via our website hosting site. Data may be used to deliver functionality of our website. Our hosting site and Google Analytics may provide us with user statistics.

• Employee, contractor, volunteer, supplier and vendor data (when voluntarily offered, we may store information deemed necessary, e.g. information that will ensure safety and/or inclusion or medical information such as allergic reactions, access requirements etc).

• Ticket holder information needed to fulfill the order. We may also collect additional information such as vehicle registration and emergency contact.

 

How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

 

• Enquiring about Base Camp Festival (UK) Ltd

• Subscribing to our newsletter

• Purchasing a ticket

• Engaging as a vendor or supplier

• Becoming an employee, contractor, or volunteer

• Doing business with Base Camp Festival (UK) Ltd

• Website functionality

 

We use the information that you have given us to:

 

• Respond to an enquiry

• Send you updates (where this has been requested)

• Contact you

• Help to safely and efficiently run events (manage entry, numbers etc)

 

Vital information may be shared with emergency professionals (medical professionals, police officers, fire brigade) in the case of an emergency.

Email addresses of those opting into our mailing list are stored on Mailchimp servers in accordance with our privacy policy, and newsletters are sent using Mailchimp.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

 

• Your consent. You can remove your consent at any time by contacting us at info@basecampfestival.co.uk

• We have a contractual obligation.

• We have a legal obligation.

• We have a vital interest.

• We have a legitimate interest.

 

How we store your personal information

 

Your information is securely stored on a database.

 

Ticket holders: We keep a database of ticket holders including names, contact information, vehicle registration (where appropriate) and any other relevant information that has been provided until after the event has concluded. Ticket holders will only be contacted after the event if they have opted in to receive updates.

 

Volunteers: We keep names, contact information, and any other relevant information that has been provided by volunteers for the duration of their voluntary service.

 

Other purposes: We may keep names and contact information for other purposes for ten years, or sooner if it is no longer needed. We review the information that we are keeping annually. Any information not required after the annual check, or over/up to the ten years, will be disposed of by permanently deleting digital information, or destroying (shredding) physical information.

 

Your data protection rights

 

Under data protection law, you have rights including:

 

Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at info@basecampfestival.co.uk if you wish to make a request.

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at info@ basecampfestival.co.uk.

 

You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data.

 

The ICO’s contact information         

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

 

ICO website: https://www.ico.org.uk

 

Our contact information

 

Base Camp Festival (UK) Ltd
151 Marine Parade
Hunters Quay
Dunoon PA23 8HJ

E-mail: info@basecampfestival.co.uk

Website: www.basecampfestival.co.uk

This website

 

The Base Camp Festival (UK) Ltd website is hosted by Wix. You can view their Privacy Policy at: https://www.wix.com/about/privacy

 

Any forms, or information provided through the website may be stored on their servers in accordance with our privacy policy. We do not store payment information. 

 

Payments are processed by Wix Payments. Wix Payments services are provided by Wix.com, Adyen N.V. and Stripe, or PayPal.

Adyen N.V. Privacy Policy: https://www.adyen.com/en_GB/privacy-policy
Stripe Privacy Policy: https://stripe.com/gb/privacy
PayPal Privacy Policy: https://www.paypal.com/uk/legalhub/privacy-full